Contact Us
We're here to help you.

Ascencia is a full service bank.
Customer Support
At Ascencia, we believe that customers come first. Live agents are available to assist you 8:00am to 5:00pm EST Monday through Friday.
 
Email
support@ascencia.com

Telephone
1-877-3MYBANK (369-2265)

Fax
502-499-4811

Mail
Ascencia
PO Box 436029
Louisville, KY 40253

Corporate Information
Our Corporate Headquarters are located in Louisville, Kentucky.
You can send correspondence to:
Ascencia
2500 Eastpoint Parkway
Louisville, KY 40223

Phone: 502-499-4800
Fax: 502-499-4811

Press Inquiries
To make an inquiry, please email us at press@ascencia.com.

Partnership Opportunities
We are always looking for opportunities to enhance our customers' experience. To inquire about partnership possibilities, please email us at partners@ascencia.com.

Employment Inquiries
To inquire about employment opportunities, please email us at hr@ascencia.com.

If you have any questions, please visit our Customer Service Center.
 
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